We require 48 hours’ notice for any cancellation. This must be done between 8 A.M. & 6 P.M. Any cancellation with less than 48 hours’ notice will be charged a $20.00 fee. For all long weekends and March Break, the fee is increased to a $40.00 charge. If picking up your dog a day early without 48 hours’ notice, a $20.00 fee also applies.
A booking from Christmas to New Year’s (Dec. 23rd – Jan. 2nd) if you cancel or shorten it after December 15th, you are responsible to pay for all the days booked at a rate of $20 (tax incl.) per night.