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Hours
Drop-off, Pick-up and Tours

COVID-19 Update

Our temporary COVID hours are Monday through Friday - 8am-10am and 4pm-6pm, Saturday - 9am-Noon, and Sunday - 8am-10am and 4pm-6pm.

Please note that due to COVID-19, we are not offering tours at this time.



Temporary COVID hours:

Monday through Friday
8am - 10am
4pm - 6pm

Saturday
9am - Noon ONLY

Sunday and Statutory Holidays
8am - 10am
4pm - 6pm

Closed for pick up and drop off:
• Dec. 24th, 25th, 26th
• Jan 1st
• Sunday of long weekends.

Always check CONFIRMATION EMAIL for hours, especially between Christmas and New Years as they change!


Home | Boarding & Daycare | Cancellation Policy

Cancellation Policy

We require 48 hours’ notice for any cancellation. This must be done between 8 A.M. & 6 P.M. Any cancellation with less than 48 hours’ notice will be charged a $20.00 fee. For all long weekends and March Break, the fee is increased to a $40.00 charge. If picking up your dog a day early without 48 hours’ notice, a $20.00 fee also applies.

A booking from Christmas to New Year’s (Dec. 23rd – Jan. 2nd) if you cancel or shorten it after December 15th, you are responsible to pay for all the days booked at a rate of $20 (tax incl.) per night.

Countryside Kennel
5141 Dundas St. E.
RR #2, Thorndale, ON  N0M 1P0

Phone: (519) COUNTRY
Phone: (519) 268-6879
Fax: (519) 268-7643

 

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